Position Title: Network Engineer (Infocomm) #SGUnitedTraineeships
Company: SGunited
Business Area: SGUnited

Traineeship Description:
At ST Engineering, our people are our greatest resource because it is from our talents that solutions to meet tomorrow’s challenges are generated and created. Working with like-minded specialists and engineers, you will look to the latest innovations to tackle a myriad of challenges faced by our global base of customers.

The trainee will report directly to the Project Lead and work closely with his teammates.

Responsibilities:
• Involve in installation, testing, implementing and commissioning of IT Infrastructure to ensure reliability and efficiency
• Undertake projects on new or existing network implementation and enhancement
• Work closely with pre-sales to plan for and execute post-sales activities on proposed solutions and consultancy services
• Understand and be able to articulate the pain points experienced by customers
• Conduct fault analysis and verification tests on recovered malfunction equipment or accessories from fault calls
• Provide system support and if need be, to escalate issues to Principal Technician/Service Delivery Manager for problem resolution
 
Competencies to learn:

  1. Deploy, deactivate and decommission infrastructure components, verify performance through installation tests, and resolve basic infrastructure deployment issues
  2. Install, configure and test network security
  3. Monitor network performance, investigate and resolve network faults or downtime

Requirements:
• Degree in Computer Science, Engineering, or a related subject
• Interest in post-sales maintenance support/delivery in the expertise of advanced engineering and administration of multiprotocol routers, multilayer switches and network security devices
• Interest to gain skill-set in Cisco (CCNP/CCIE), Alcatel certification (ACFE/ACSE), Nokia, F5 LTM & other Network Security products
• Good customer service orientation
• Good problem solving, analytical and conceptual skills, with good communication skills

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