Position Title: Network Associate Engineer (Infocomm) #SGUnitedTraineeships
Company: SGunited
Business Area: SGUnited

Traineeship Description:
At ST Engineering, our people are our greatest resource because it is from our talents that solutions to meet tomorrow’s challenges are generated and created. Working with like-minded specialists and engineers, you will look to the latest innovations to tackle a myriad of challenges faced by our global base of customers.

The trainee will report directly to the Project Lead and work closely with his teammates.

• Involve in installation, testing, implementing and commissioning of IT Infrastructure to ensure reliability and efficiency
• Undertake projects on new or existing network implementation and enhancement
• Work closely with pre-sales to plan for and execute post-sales activities on proposed solutions and consultancy services
• Understand and be able to articulate the pain points experienced by customers
• Conduct fault analysis and verification tests on recovered malfunction equipment or accessories from fault calls
• Provide system support and if need be, to escalate issues to Principal Technician/Service Delivery Manager for problem resolution
Competencies to learn:

  1. Set up and remove basic infrastructure and associated equipment, and run basic tests on the on-site systems, infrastructure components and equipment
  2. Basic configuration of network components and monitor user network access
  3. Document network performance levels, and identify and isolate network faults

• Diploma in Computer Science, Engineering, or a related subject
• Interest in post-sales maintenance support/delivery in the expertise of advanced engineering and administration of multiprotocol routers, multilayer switches and network security devices
• Interest to gain skill-set in Cisco (CCNP/CCIE), Alcatel certification (ACFE/ACSE), Nokia, F5 LTM & other Network Security products
• Good customer service orientation
• Good problem solving, analytical and conceptual skills, with good communication skills

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