Position Title: System Technician #SGUnitedTraineeships #SGUP
Company: SGunited
Business Area: SGUnited

Traineeship Description:

The trainee will report directly to the Project Lead and work closely with his teammates.

At ST Engineering, our people are our greatest resource because it is from our talents that solutions to meet tomorrow’s challenges are generated and created. Working with like-minded specialists and engineers, you will look to the latest innovations to tackle a myriad of challenges faced by our global base of customers.

Job Description:

  • Operation and maintenance of Air Traffic Control System (Comms, Navaids, Surveillance, ATMS, Meteorological)
  • Troubleshoot technical issues which impacts the infrastructure operations
  • Monitor network performance

Competencies to learn:

 

Infrastructure Support

  • Analyse issues or incidents encountered by users and conduct troubleshooting, and roll out upgrades
  • Analyse incidents or technical issues that impact infrastructure operations
  • Conduct troubleshooting for infrastructure and network-problems of low to mid-level complexity
  • Apply operational procedures from developed user guides to respond to ad-hoc user requests
  • Resolve technical issues or problems for end users within a defined turnaround time
  • Execute routine tasks related to the administration, configuration and support of infrastructure, in line with broad guidelines
  • Apply guidelines and processes from an action plan to carry out tasks and activities outlined in infrastructure upgrade plan
  • Identify warning indicators or significant declines in system and network performance following the roll out of upgrades or updates

Network Administration and Maintenance

  • Monitor network performance, investigate and resolve network faults or downtime
  • Monitor network performance and highlight areas for further review to optimise network performance
  • Identify potential impact of network faults and failures
  • Take appropriate action to isolate or limit network faults and failures
  • Resolve network faults and failures following broad recovery principles and procedures
  • Investigate the causes for unresolved faults and propose solutions that can address them
  • Develop required communication material for information sharing

 

Duration: 9 months

Requirements:

  • ITE in Engineering 

This position is for both recent graduates and mid career individuals. Graduates interested in this position should possess a Poly Diploma Qualification. Mid career individuals from any qualification level can apply.

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