Position Title: Associate System Engineer #SGUnitedTraineeships #SGUP
Company: SGunited
Business Area: SGUnited

Traineeship Description:

The trainee will report directly to the Project Lead and work closely with his teammates.

At ST Engineering, our people are our greatest resource because it is from our talents that solutions to meet tomorrow’s challenges are generated and created. Working with like-minded specialists and engineers, you will look to the latest innovations to tackle a myriad of challenges faced by our global base of customers.

Job Description:

  • Operation and maintenance of Air Traffic Control System (Comms, Navaids, Surveillance, ATMS, Meteorological)
  • Analyse incidents or technical issues that impact infrastructure operations
  • Document network performance levels, and identify and isolate network faults
  • Resolve network faults and failures

Competencies to learn:

Infrastructure Support

  • Analyse issues or incidents encountered by users and conduct troubleshooting, and roll out upgrades
  • Analyse incidents or technical issues that impact infrastructure operations
  • Conduct troubleshooting for infrastructure and network-problems of low to mid-level complexity
  • Apply operational procedures from developed user guides to respond to ad-hoc user requests
  • Resolve technical issues or problems for end users within a defined turnaround time
  • Execute routine tasks related to the administration, configuration and support of infrastructure, in line with broad guidelines
  • Apply guidelines and processes from an action plan to carry out tasks and activities outlined in infrastructure upgrade plan
  • Identify warning indicators or significant declines in system and network performance following the roll out of upgrades or updates

Software Configuration

  • Apply standard scripts and tools to deploy software products to a specific platform
  • Perform simple tests or checks on platform specific versions of software products
  • Identify compatibility and functionality issues arising from checks
  • Execute modifications to software configuration, based on clear directions and guidelines
  • Document updates to software products and deployment instructions
  • Record release activities for future reference

Network Administration and Maintenance

  • Document network performance levels, and identify and isolate network faults.
  • Maintain updated log and documentation of day-to-day levels of network performance.
  • Follow detection or identification procedures to identify and isolate network faults.
  • Resolve commonly encountered network faults and failure using relevant network maintenance tools, in line with standard fault recovery procedures.
  • Perform tests to identify any unresolved faults.
  • Communicate relevant information and updates to be communicated to system users.
  • Monitor network performance, investigate and resolve network faults or downtime
  • Monitor network performance and highlight areas for further review to optimise network performance
  • Identify potential impact of network faults and failures
  • Take appropriate action to isolate or limit network faults and failures
  • Resolve network faults and failures following broad recovery principles and procedures
  • Investigate the causes for unresolved faults and propose solutions that can address them
  • Develop required communication material for information sharing


Duration: 9 months


  • Diploma in Engineering (Electrical/ Computer Science)

This position is for both recent graduates and mid career individuals. Graduates interested in this position should possess a Poly Diploma Qualification. Mid career individuals from any qualification level can apply.

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