Position Title: Managed Services Network Engineer
Company: ST Electronics (Info-Software Systems) Pte Ltd
Business Area: Electronics
As a Managed Services Network Engineer in STEE’s Cloud Business, your mission will be to ensure the managed networks for our global customers is always fast, available, secure and engineered to handle the needs of STEE Managed Services staff and global Cloud customers.

You will be working on the cutting edge of networking and information security helping to maintain the highest level of performance, quality of user experience and security for the networks that support our staff and software as a service platform around the world.

The most successful candidates for this role will have strong analytical and troubleshooting skills, the ability to think and act quickly, solid communication skills, extremely detail oriented with a passion for learning new network and security technologies.

  • Primary Managed Network Services Engineer for STEE’s enterprise customers and their production networks.
  • Act as escalation point for our Global Operations and Technical Support teams.
  • Analyzes customer network infrastructure and provide or build tools to improve performance, reduce downtime and increase the speed maintenance with automation.
  • Contributes to the development of net monitoring techniques and contributes to process and network improvement planning.
  • Integrates trends, data and information into plans, deliverables and recommendations.
  • Works well with cross functional teams.
  • Creates and reviews technical documentation
  • 1-3 years of relevant work experience in a high-volume or critical production service environment.
  • Experience in a network or service operations center a plus.
  • Experience maintaining network documentation and diagrams.
  • Experience with cloud (AWS, GCP and Azure), data center and business networks.
  • A solid understanding of networking trouble shooting, and the tools used to analyze networks.
  • Experience working in cross functional teams.
  • 5 years of relevant work experience in a high-volume or critical production service environment.
  • DevOps tools like Ansible, Puppet, Chef and Python
  • Master of many operating systems and shells (MacOS, Windows, *nix, Unix)
  • Network and systems security experience in highly regulated environments (banking, pharma, government).
  • Network Certifications ( e.g. CCNA, CCNP)
  • Experience with VMware, Hyper-V, AWS, GCP, Azure Software Defined Networking and automation and AWS Direct Connect, Google Cloud Interconnect and Azure Expressroute.
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