Position Title: Managed Services Operations Manager
Company: ST Electronics (Info-Software Systems) Pte Ltd
Business Area: Electronics
You will perform a key role in delivering the core infrastructure and managed services for the public multi-clouds, private clouds, and hybrid clouds.

As a successful Managed Services Operations Manager, your role is to 
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations.
  • Lead a team of IT professionals supporting Infrastructure Services from the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Upkeep the critical environment availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error critical environment incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationships and engagement with our engineering and technology groups, and business partners
  • Work with regional and global players to share and build best practices across the entire datacenter portfolio
  • Bachelor’s Degree or Technical College certification in Mechanical or Electrical Engineering
  • At least 5 years of relevant work experience in a Datacenter Operations and Managed Services Delivery Organization.
  • At least three years’ experience leading and motivating a diverse, technical workforce
  • Experience working on large scale critical environment projects
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)
  • ITIL Certification is preferred
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