Position Title: Senior/ IT Field Support Engineer - Ref: CORP/IT/JC3
Company: Singapore Technologies Kinetics Ltd
Business Area: ST Kinetics
Job Description:
  • Provide support for Windows 7/10 PCs for users at 3 sites
  • Resolve problems and service requests raised by users
  • Perform hardware and software installation and upgrades
  • Administer Windows 2008/2012 servers in isolated network
  • Perform domain user and computer administration, shared file folder administration, system health checks and log reviews, system backup
  • Implement software updates and apply vulnerability patches in a timely manner to ensure server is secured and protected against the latest threats
  • Ensure high system availability and performance
  • Administer network switches in isolated network
  • Perform basic administration of Cisco switches.
  • Provide support for IBM Notes / Exchange Email
  • Liaise with service providers to create, modify and delete email accounts and resolve email problems reported by users
  • Configure email accounts for network access and remote access
  • Guide users on use of email functions such as mailbox replications
 
 ‚ÄčJob Requirements:
  • Degree/ Diploma in Information Technology or equivalent
  • Experience in providing end-user support on a Microsoft Windows network
  • Proficiency in Microsoft Windows Server Administration, computer networking and PC troubleshooting
  • Good knowledge in end-point security such as DLP, Anti-virus and Encryption
  • Strong technical skills and ability to keep abreast of changing OA/network technologies
  • Good interpersonal skills and communication skills
  • Able to work independently and as a team
  • Singaporeans only
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